Privacy Policy

Privacy Policy

Introduction

Welcome to https://no-hot-water-repair.vibereports.co.uk (hereinafter referred to as “No Hot Water Repair” or “we”). We are committed to maintaining the privacy and security of your personal information. This comprehensive Privacy Policy explains our practices regarding the collection, use, and disclosure of data when you interact with our website, applications, services, and products. By using our platform, you consent to the terms outlined herein.

Scope

This policy covers all aspects of No Hot Water Repair’s online presence, including but not limited to:

Please note that this policy does not extend to third-party websites, applications, or services accessed via links on our site. These external entities have their own privacy practices, and we encourage you to review their policies before providing any personal information.

Processing Activities

Your interactions with No Hot Water Repair may involve various data processing activities, including:

  1. Using Our Services: When you sign up as an authorized user, create an account, or utilize our applications, we process your account-related information.
  2. Website Visits: Visiting our websites linked to this policy means you agree to the terms outlined here, and we may collect certain data about your interaction.
  3. Communications: We may reach out to you via email, calls, texts (SMS), or other communication channels for marketing, support, or transactional purposes.

Personal Data Collection

No Hot Water Repair collects multiple types of personal data, which can be categorized as follows:

  • Account Information: This includes your name, username, and password used to access our services.
  • Payment Details: Any financial information required for transactions, such as credit card numbers or bank account details.
  • Financial and Purchase Data: We may collect data related to your purchases, billing addresses, and transaction history.
  • Mobile Device Identifiers: Unique identifiers from your mobile device, which can be used for analytics and personalization.
  • Location Data: Information about your physical location when you use our location-based services or provide consent.
  • Feedback and Reviews: Comments, suggestions, and ratings you share with us to improve our products and services.
  • Social Media Details: If you choose to connect our services with your social media accounts, we may access certain information from these platforms.
  • Product Information: Data related to the products you view, purchase, or interact with on our site.

We obtain this data through direct user input, automatic collection through technology (like cookies and tracking pixels), and partnerships with third parties who provide us with aggregated or de-identified data.

Cookies

We use cookies to enhance your experience and understand how users interact with our platform:

  • Strictly Necessary Cookies: These are essential for navigating our site, ensuring basic functionalities, and providing secure transactions.
  • Preference Cookies: They remember your preferences, such as language settings or display options, to personalize your experience.
  • Analytics Cookies: Used by our analytics tools to collect aggregated data about visitors’ behavior, allowing us to improve our services and content.

Users can manage their cookie preferences through our Cookie Manager, providing control over non-essential cookies.

Retention and Deletion

No Hot Water Repair retains personal data only for as long as it is necessary for the purposes outlined in this policy or as required by applicable laws. Once the data’s purpose has been fulfilled, we securely delete or anonymize it to protect your privacy.

Security Measures

We prioritize the security of your personal information and employ robust measures to safeguard it:

  • Encryption: We use encryption protocols for data transmission and storage to protect sensitive information.
  • Secure Third-Party Processing: We engage reputable third-party service providers who adhere to strict privacy and security standards.

Children’s Privacy

No Hot Water Repair does not knowingly collect personal information from children under 18 years of age. Our services are targeted at adults, and we encourage parents and legal guardians to supervise their child’s online activities.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

  • Access and Rectification: You can request access to the data we hold about you and ask for corrections if it is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): In certain circumstances, you can request the deletion of your data.
  • Restriction: You may opt to restrict the processing of your personal information in specific situations.
  • Data Portability: We can provide your data in a format that allows transfer to another controller.
  • Objection: You have the right to object to the processing of your data for certain purposes, such as direct marketing.
  • Non-Discrimination: No Hot Water Repair is prohibited from discriminating against you for exercising your privacy rights.

To exercise any of these rights, please reach out to our Privacy Team via the contact details provided below. We will respond to your requests in accordance with applicable laws and regulations.

Changes to Policy

No Hot Water Repair reserves the right to update or modify this Privacy Policy at any time. Any significant changes will be posted on our website, and we encourage you to review it regularly.

Contact Information

For any privacy-related inquiries, requests for data removal, or questions about this policy, please contact us:

Email: [email protected]

Postal Address: No Hot Water Repair Privacy Team, [Address], [City, Country]